Frequently Asked Questions

  • What is chimney sweeping, and why is it important?

    Chimney sweeping removes creosote and debris from your chimney, preventing chimney fires and ensuring safety.

  • What is included in a chimney inspection?

    Our team visually inspects the chimney structure, checks for obstructions or damage, and inspects the flue for proper drafting.

  • How often should I have my chimney swept and inspected?

    It's recommended to have your chimney swept and inspected annually, but frequent use may require more servicing.

  • What are some common signs that my chimney needs repair?

    Cracked bricks, water damage, and discoloration near the chimney are all common indicators of needed repairs.

  • How can I prevent chimney fires?

    Regular chimney servicing and using dry, seasoned wood while avoiding burning trash or other materials can prevent chimney fires.

  • How do I choose the right chimney sweep company?

    Look for licensed and insured companies with a proven track record of quality service and customer satisfaction.

  • What is a chimney cap, and why is it important to have one installed?

    A chimney cap prevents debris, animals, and water from entering the chimney, protecting it and improving efficiency.

  • How long does a typical chimney sweep appointment take?

    Usually one to two hours, depending on the size and condition of the chimney.

  • What payment methods do you accept for your services?

    Cash, check, and credit card payments are all accepted.

  • What areas do you serve, and do you offer emergency services?

    We provide services to Dowagiac, MI, and surrounding areas, including Granger, IN; South Bend, IN; Mishawaka, IN; and St Joseph, MI. Emergency services are also offered.

  • What are some customized chimney services you offer?

    We provide customized service packages to fit the specific needs of your fireplace.

  • What is included in a Level 2 chimney sweep service?

    A video scan is included in addition to Level 1 services. We also inspect the chimney exterior and interior, including attics, crawl spaces, and basements.

  • What sets you apart from other chimney sweep companies?

    Our 40+ years of experience, family-owned business, and genuine care for our customers set us apart from the competition.